GENERAL TERMS OF SALE, ON-LINE PURCHASE OF PRODUCT AND USE OF THE WEB SITE

1. OBJECT

The present general terms of sale aim at defining the rights and duties of Comme un Caméléon and of the Customer, of products presented by Comme un Caméléon on its Website www.commeuncameleon.com

 

The items and services available on the Website are proposed for sale by Comme un Caméléon SAS registered in France under the company number 793435884 where the headquarter is located at 11 rue Navier 75017 Paris-France, under the VAT number FR26793435884.

 

The Website Comme un Caméléon allows the customer to order online items from the brand Comme un Caméléon under the presently general conditions of sale. Every order done on the website Comme un Caméléon entails consequently the acceptation without reserve by the Customer of these terms of sale. These terms of sale can be modified at any moment and without advance notice by Comme un Caméléon, the applicable terms being those at the date of the order of the Customer.

 

2. PURCHASING

2.1 Preliminary measures

In order to make an order on our Website, you need to be an adult, so up to 18 years old and have the law capacity or having a parent authorization.

You are engaged not to re-sell the products.

 

2.2 Make an order

To order an item, click on the item and add it to the basket.

Click on the basket icon when you have finished your shopping and validate it.

Steps to finalize your order:

Step 1: Summary of your order with the possible transport fees. If you are satisfied of your shopping and after having clicked on the icon that you have well read and accepted the terms of sale, confirm your basket to pass to the next step.

Step 2: Register yourself on the Website in order to receive the items ordered. This step registers all your details such as name, address...

Step 3: Payment of your order by credit card or Paypal.

Step 4: Confirmation of your payment. When the payment is done, an order and payment confirmation is sent by email. Keep safely your receipts in the case of any future claims.

Your order on the Website www.commeuncameleon.com has well been done. Your order cannot be modified after you have validated the last step.

 

 

2.3 Basket

The basket contains the items that you have selected and decided to buy. The items placed in the baskets will be conserved until you buy it or cancel it. Even after your disconnection of the Internet, the items remain conserved in the basket, except if the item is not anymore on sale and/or in stock. In that case, your items will be automatically removed of your basket.

 

2.4 Availability of the items

If an item is not anymore in stock, Comme un Caméléon gives itself the right to propose other items in replacement or to cancel the order.
In the case of a cancellation of your order, you will have the possibility to choose between a refund or a credit note.

 

2.5 Refusal of an order or cancellation of a purchase

Comme un Caméléon reserves the right to refuse an order or to cancel a purchase on a valid motive.

Order refusals or purchase cancellations justified don’t entail any right to compensation, only to the refund of the items ordered and paid.
Motives of refusal are notably:
-    The item is not in stock; you can wait our resupplying or get a refund;
-    Your bank details are incorrect or non verifiable;
-    The payment has not been received by bank transfer;
-    The order is considered as unusual, susceptible to fraud or to resale;
-    The sales price indicated on our Website contained an obvious error;

 

 

2.6 Data verification

Comme un Caméléon reserves the right to verify the personal and banking data you filled during the creation of your account or any order.

 

3. Price

Only the payment in Euro is accepted on our Website. If the currency is different, you will have to bear all the loads of exchange rate.

Prices include the value Added Tax of France (19,60%). Postal charges must be added to the prices of products for the calculation of the total amount to be paid.

 

3.1 Price changes

Comme un Caméléon reserves the right to modify the item prices on his Website at any moment.

 

3.2 Price mistake

In the case of an obvious error on an item price, Comme un Caméléon is not bound to his offer. Comme un Caméléon will contact you as soon as possible and will give you the possibility or to cancel the order or to confirm the item ordered at the real price.
If you ask for a refund, Comme un Caméléon will proceed at this refund in a maximum of 30 days.

 

4. Promotional codes

A promotional code is a series of figures and letters to enter in the box « promotional code » at the step 1 of your purchasing order. It is a punctual discount for the purchase of one or several items under the conditions described on the promotional code.
Promotional codes are nominatives. They are not allowed to be sold, exchanged of refund. It is edited by Comme un Caméléon and are valid only on the Website www.commeuncameleon.com
It can be used once, for one item, and cannot be accumulated with other promotions.
Comme un Caméléon reserves the right to cancel any promotional code if its use is wrong.

 

5. Discounts and sale

Discounts and sales are valid under the period indicated on the Website.
In the case of an obvious error on an item price, Comme un Caméléon is not bound to his offer. Comme un Caméléon will contact you as soon as possible and will give you the possibility or to cancel the order or to confirm the item ordered at the real price.
If you ask for a refund, Comme un Caméléon will proceed at this refund in a maximum of 30 days.

 

6. Means of Payment

6.1 Payment by credit card

Comme un Caméléon works in partnership with Société Générale and guarantees the securization of the payments.
Credit Cards accepted: Visa, Mastercard and American Express

 

6.2 Payment by Paypal

The Payment by Paypal is available. If you are not registered on Paypal, please follow all the indications supplied by Paypal to create an account. You will have to fill all your personal and bank details to access to that mean of payment.

 

6.3 Payment by bank transfer

For that mean of payment, you will have to use Comme un Caméléon's bank details which are supplied in the payment procedure.

You have to take charge of all the bank fees for that mean of payment. If any bank transfer has been notified in the 8 days following your order validation, Comme un Caméléon reserves the right to cancel the order.

We will proceed to the delivery of the items only at the reception of the payment.

 

 

6.4 Property reserve

Comme un Caméléon keeps the property of the items until the reception of the payment.

 

7. Delivery and postal charges

7.1 Delivery

We deliver all over the world. Items are delivered through Colissimo or Chonopost according to your demand and your place of living.
You can track your package thanks to your tracking number that you have to enter on www.colissimo.fr or www.chronopost.fr according to the carrier chosen.

In the case of overtaking of the delivery deadline of more than 7 days and not owed to a case of force majeure, please contact us by email at contact@commeuncameleon.com and we will answer as soon as possible at your request. You can cancel as well your order by registered letter with accused reception. In that case, you will be refund in a maximum of 30 days.

 

7.2 Delivery : incorrect address

In the case that the address indicated is wrong or it is impossible for the carrier to deliver your package, reshipment expenses will be in charge of the customer. A new invoice will be sent to the customer, and the package will remain to the property of Comme un Caméléon until the payment is done. In the case that you don’t pay the new bill or don’t correct your address of delivery in the 8 days, Comme un Caméléon will refund you the order less the shipping fees. Comme un Caméléon will proceed to the refund in a maximum of 30 days.

 

7.3 Spacing of the delivery

Comme un Caméléon reserves the right to space out the delivery of the items for logistic reasons or availability of the items. In that case, you will be informed as soon as possible by email and no more postal charges will be invoiced.

 

7.4 Postal charges AND CONDITIONS OF FREE SHIPPING

 

According to the choice of the carrier, please find below the different delivery deadlines and its charges:

 

Postal charges for France and Monaco with the french post:

For one item:

7 euros for a belt shipped by a tracked colissimo

3 euros for a buckle shipped by lettre max (tracked)

1 euro for shoelaces shipped by priority mail

 

For two items:

By the second item, the delivery is free for France and Monaco with the french post.

 

Postal charges with Mondial Relay

For one item:

6 euros for France, Monaco, Belgium et Luxemburg

10 euros for Spain

 

For two items:

Free for all order above 40 euros.

 

For all deliveries out of the destinations above, please refer to the following postal charges with Interntational Colissimo:

 

 

8. Returns and cancels

8.1 Satisfied or refunded

If you are not satisfied by the ordered items, you can return it. The expenses of the return will be in charge of the customer.
When we receive the items, we will proceed to the refund of the items in a maximum of 30 days.
You have as well the possibility to get a credit note. Vous avez la possibilité également d’obtenir un avoir. Si vous choisissez cette option, à la prochaine commande, les frais de livraison vont seront offerts, toute zone géographique confondue.

Conditions of refund or credit note of the items
The refund or the credit note of the items is not taken into account in the following cases:
•    Items have been washed, used or wear except for fitting.
•    Items have not been returned in its original packing in a good shape because the Customer destructed or damaged the items.
•    The item is not complete. If your order lists several items, you can return one part of it. Only the items returned will be refunded.
•    Items have been modified or denatured.

In the case that the items received are defective or non-conformed to your order, these will be refunded with the transport charges, go and back. Please contact us as soon as possible at contact@commeuncameleon.com.
If in 15 days from the delivery you don’t manifest any request, Comme un Caméléon will consider that the items received are accepted and no refund will be done.

 

9. Responsability

Comme un Caméléon is responsible only in the case of violation of its contractual duties according to the law terms in force.
Comme un Caméléon cannot be responsible for any accident resulted to the wrong use of the items.
Comme un Caméléon is not responsible of the damages resulting from erroneous information on its Websites.

 

10. ContenT GENERATED BY THE USER

Any content added on www.commeuncameleon.com by other users and visitors on the Website such as commentaries or artistic publications become the property of Comme un Caméléon. Comme un Caméléon reserves the right to use it in any way it wants.
For any claim, please contact the staff of Comme un Caméléon at contact@commeuncameleon.com.

 

11. Law in force

The French law is applicable to all the contracts and the agreements between the customer and Comme un Caméléon, with the exception of the international law of the sales of the United Nations Organization.

 

12. Links to other Websites

As far as Internet pages Comme un Caméléon contain links towards other Websites, Comme un Caméléon declares expressly that Comme un Caméléon has no influence on the display or the contents of the Internet pages which are aimed. Comme un Caméléon thus breaks up expressly of all the contents of the pages of external parts towards which the links are contained on these Internet pages.
This statement is applicable to all the taken into account links and to all the contents of the connected pages.

 

13. Intellectual property

Comme un Caméléon is owner of its brand names, names, title of the the products, drawings, photos mentioned on the Website www.commeuncameleon.com which are or registered trademarks or business trademarks, or drawings, photos which are under a right of intellectual property.

 

14. Informatic and freedom

Comme un Caméléon is engaged to use confidential information from the Customer only in the good use of the Website.
Customer details can be communicated to technical service or logistic providers of Comme un Caméléon.
According to the law 78-17 of January 06th, 1978 modified by the law of August 6th, 2004, this Website was the object of a preliminary statement with the IT National Committee and the Freedom (CNIL) under the number of receipt 1692284.
You have besides a right of access, rectification, modification and abolition concerning the data which concern you. You can exercise this right by consulting our page contact. The data collected on the www.commeuncameleon.com site are reserved for the exclusive use of Comme un Caméléon and are not revealed in third parties.